
Ask ten marketers for the most used apps in Malaysia and you will get ten slightly different lists. That is because there is no single public ranking of apps by monthly active users. App analytics firms keep that data behind paid walls, and each platform reports its own numbers in its own way.
So we built the picture from four public sources instead:
Where a 2026 figure is not published yet, we use the latest available year and label it. At ZenWeb, a Google Partner agency with 500+ Malaysian clients, we use this data to decide which apps deserve ad budget. The short news clip below explains MCMC’s 8-million-user rule.
Source video: Free Malaysia Today, Watch on YouTube. Published 15 December 2025. The app figures in this report come from the DataReportal, GWI, Statcounter and Ipsos sources linked below.
Quick Answer: Malaysia had 35.4 million internet users at the end of 2025 and 30.7 million social media identities. WhatsApp leads monthly use, TikTok leads ad audience size and time spent, and Facebook still sends most social traffic to websites. ChatGPT dominates AI chatbots and Touch ‘n Go leads e-wallets.
| Measure | Figure (year) |
|---|---|
| Internet users in Malaysia | 35.4 million (end 2025) |
| Largest app ad audience: TikTok, adults 18+ | 30.7 million (late 2025) |
| Most used app each month: WhatsApp | 90.7% of internet users (2024) |
| App with the most time spent: TikTok | 38h 49m a month (2024) |
| Facebook’s share of social traffic to websites | 77.3% (Sept 2026) |
| ChatGPT’s share of AI chatbot use | 81.46% (Sept 2026) |
| Android vs iOS share of mobile use | 55.23% vs 44.75% (Sept 2026) |
Each figure is linked to its source in the sections below. Two things to keep in mind when you read them:
For the channels beyond the most used apps in Malaysia, see our digital marketing statistics for Malaysia.
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Quick Answer: By ad audience, TikTok is the largest app in Malaysia at 30.7 million users aged 18+ in late 2025. YouTube follows at 23.6 million, Facebook at 23.0 million and Instagram at 16.1 million. LinkedIn, Messenger, X, Reddit, Threads and Snapchat trail well behind, all under 10 million.
| App | Ad audience | Millions (change vs 2024) |
|---|---|---|
| TikTok (18+ only) | 30.7 (+7.4%) | |
| YouTube | 23.6 (−6.0%) | |
| 23.0 (+2.4%) | ||
| 16.1 (+7.3%) | ||
| LinkedIn (registered members) | 10.0 (+13.6%) | |
| Messenger | 9.60 (−11.1%) | |
| X | 4.81 (−9.6%) | |
| 4.30 (+219%) | ||
| Threads | 3.60 (not given) | |
| Snapchat | 1.69 (+15.4%) |
Source: DataReportal Digital 2026: Malaysia (published November 2025), using each platform’s advertising tools. Figures are potential ad reach, not monthly active users. WhatsApp and Telegram do not publish ad reach, so they are not shown.
All figures come from DataReportal’s Digital 2026: Malaysia report. How to read them:
Quick Answer: MCMC requires social media and messaging apps with 8 million or more Malaysian users to be licensed. In December 2025 it named WhatsApp, Telegram, Facebook, Instagram, TikTok and YouTube as deemed registered from 1 January 2026. WeChat and TikTok were the first licensed in January 2025. X said it was below the threshold.
| App | Status | Date |
|---|---|---|
| At or above 8 million Malaysian users | ||
| First app granted the class licence | 1 Jan 2025 | |
| TikTok | Licensed second; also named in the 2026 list | 1 Jan 2025 |
| Named as deemed registered | From 1 Jan 2026 | |
| Telegram | Named as deemed registered | From 1 Jan 2026 |
| Named as deemed registered | From 1 Jan 2026 | |
| Named as deemed registered | From 1 Jan 2026 | |
| YouTube | Named as deemed registered | From 1 Jan 2026 |
| Claimed below 8 million | ||
| X | Told MCMC its user base was under the threshold; MCMC said it was reviewing the claim | Jan 2025 |
Sources: Bernama (15 December 2025) and Free Malaysia Today (1 January 2025), reporting MCMC statements. The list of deemed-registered platforms was given as “including” these six, so it may not be complete.
This is the closest thing Malaysia has to an official list of the most used apps. Bernama reported the six named platforms, and Free Malaysia Today reported the first licences and X’s position. What it tells marketers:
Quick Answer: WhatsApp. In GWI data published in the 2024 Digital report, 90.7% of Malaysian internet users aged 16 to 64 used WhatsApp each month. Facebook followed at 84.9%, Instagram at 77% and TikTok at 68.8%. WhatsApp was also the favourite app, chosen by 26.8%, ahead of TikTok at 21.9%.
| App | Navy = use monthly, red = favourite | Monthly / favourite |
|---|---|---|
| 90.7% / 26.8% | ||
| 84.9% / 18.8% | ||
| 77.0% / 14.0% | ||
| TikTok | 68.8% / 21.9% |
Source: GWI survey data in the Digital 2024 report (We Are Social and Meltwater), as summarised by Meltwater, May 2024. This is the latest app-by-app monthly use breakdown we could verify in a free, public source.
The figures come from Meltwater’s summary of the Digital 2024 Malaysia data. Three points matter for business owners:
Search apps sit outside this social data. Our how Malaysians search online report covers Google, voice and image search habits.
Quick Answer: TikTok and YouTube. In the 2024 data, Malaysian users spent 38 hours 49 minutes a month on TikTok and 35 hours 34 minutes on YouTube. That is more than double Facebook at 17 hours 20 minutes and WhatsApp at 16 hours 4 minutes. Instagram took 8 hours 46 minutes.
| App | Time per month | Per month (about per day) |
|---|---|---|
| TikTok | 38h 49m (77 min) | |
| YouTube | 35h 34m (70 min) | |
| 17h 20m (34 min) | ||
| 16h 04m (32 min) | ||
| 8h 46m (17 min) |
Source: Digital 2024 Malaysia data, as summarised by Meltwater (May 2024). Daily minutes are ZenWeb calculations (monthly minutes ÷ 30.4), rounded.
Among the most used apps in Malaysia, time spent shows where attention really goes, which matters more than reach for video ads. The same 2024 data splits smartphone time by type of app:
For newer figures, our screen time in Malaysia report has 2026 hours by medium, and our online video in Malaysia data covers streaming and short video. Audio apps get less time, as our podcast listeners in Malaysia report shows.
Want your video ads in front of the right Malaysians?
Our team runs YouTube campaigns that reach buyers while they watch and then follows up in search. Get help with your Google and YouTube Ads →
Quick Answer: Payment, AI and shopping apps are now daily tools too. Ipsos found e-wallet use reached 81% of Malaysians paying cashless in 2026, with Touch ‘n Go dominant. ChatGPT held 81.46% of AI chatbot use in September 2026. On phones, Android leads iOS by about ten points.
The most used apps in Malaysia also include payment, AI and shopping tools. These decide where people pay, ask and shop:
| App category | Leader and latest figure | Source |
|---|---|---|
| E-wallets | Touch ‘n Go “remains the dominant e-wallet”; MAE is the leading challenger. E-wallet use reached 81% in 2026. | Ipsos, August 2026 |
| AI chatbots | ChatGPT 81.46%, Gemini 13.56%, Perplexity 2.76% of chatbot use | Statcounter, Sept 2026 |
| Phone platform | Android 55.23%, iOS 44.75% of mobile use | Statcounter, Sept 2026 |
What to do with this:
Quick Answer: Facebook, by a wide margin. In September 2026, Statcounter tracked 77.3% of social media traffic to websites in Malaysia coming from Facebook. YouTube followed at 12.71%, then Instagram at 3.22%, X at 2.61%, Pinterest at 2.13% and Reddit at 1.41%.
Statcounter’s social media stats measure which platforms send visits to the websites it tracks. That is a different question from which app is most used:
For the sites those visitors end up on, see our most visited websites in Malaysia report. Some of them block ads, as our ad blocker usage in Malaysia data explains.
Quick Answer: Use the most used apps in Malaysia for different jobs. Video apps win attention, Facebook drives clicks, WhatsApp closes the conversation, and Google catches the search that follows. Build a plan that links them, then compare cost per lead by app and move budget each month.
The five-step approach we use with clients:
Creators drive much of the time spent in these apps. Our influencer marketing statistics for Malaysia show how brands are using them. Or let our digital marketing team build the full app mix for you.
Quick Answer: The most used apps in Malaysia are WhatsApp, Facebook, YouTube, TikTok and Instagram, with Telegram and WeChat also above 8 million users. WhatsApp leads monthly use, TikTok leads ad audience and time spent, and Facebook leads website traffic from social.
There is no single league table for the most used apps in Malaysia, and that is useful to know. Each app wins on a different measure, so each one has a different job in your marketing. Businesses that match the app to the job, and measure what converts, get more from the same budget. Our digital marketing services can turn this data into your plan.
WhatsApp, by monthly use. GWI data in the 2024 Digital report found 90.7% of Malaysian internet users aged 16 to 64 used it each month, ahead of Facebook at 84.9%. TikTok has the largest ad audience, at 30.7 million adults in late 2025.
TikTok’s ad tools reached 30.7 million users aged 18 and above in late 2025, per DataReportal. That equals 114.8% of Malaysian adults, so the figure includes duplicate and business accounts and overstates real people.
Yes, on both monthly use and preference. In the 2024 data, 90.7% used WhatsApp monthly against 84.9% for Facebook, and 26.8% named WhatsApp their favourite against 18.8% for Facebook.
TikTok, at 38 hours 49 minutes a month in the 2024 data, about 77 minutes a day. YouTube is close behind at 35 hours 34 minutes a month. Facebook and WhatsApp each take around half as much time.
No public official ranking of the most used apps in Malaysia by monthly users exists. The closest is MCMC’s licensing list of platforms with 8 million or more Malaysian users: WhatsApp, Telegram, Facebook, Instagram, TikTok and YouTube, plus WeChat, which was licensed in January 2025.
Cite this page: ZenWeb (2026). Most Used Apps in Malaysia 2026: Top Apps by Monthly Users. https://zenweb.my/blog/most-used-apps-malaysia/
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