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Most Used Apps in Malaysia 2026: Top Apps by Monthly Users

November 10, 2026

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Most Used Apps in Malaysia 2026: Top Apps by Monthly Users
TL;DR: WhatsApp is the most used app in Malaysia by monthly use, at 90.7% of internet users in the latest published GWI data. TikTok has the biggest ad audience, 30.7 million adults in late 2025, followed by YouTube (23.6 million) and Facebook (23.0 million). TikTok and YouTube also take the most time. MCMC has named six platforms with 8 million or more Malaysian users.

1. Introduction

Ask ten marketers for the most used apps in Malaysia and you will get ten slightly different lists. That is because there is no single public ranking of apps by monthly active users. App analytics firms keep that data behind paid walls, and each platform reports its own numbers in its own way.

So we built the picture from four public sources instead:

  • Ad audience sizes from DataReportal’s Digital 2026: Malaysia report (late 2025).
  • The regulator’s 8-million-user line from MCMC’s social media licensing.
  • Survey data on monthly use and time spent from GWI, via the 2024 Digital report.
  • Usage share and payment data from Statcounter and Ipsos (2026).

Where a 2026 figure is not published yet, we use the latest available year and label it. At ZenWeb, a Google Partner agency with 500+ Malaysian clients, we use this data to decide which apps deserve ad budget. The short news clip below explains MCMC’s 8-million-user rule.

Platforms With Over 8 Million Malaysian Users: MCMC Update

Source video: Free Malaysia Today, Watch on YouTube. Published 15 December 2025. The app figures in this report come from the DataReportal, GWI, Statcounter and Ipsos sources linked below.


2. Most Used Apps in Malaysia: Key Figures

Quick Answer: Malaysia had 35.4 million internet users at the end of 2025 and 30.7 million social media identities. WhatsApp leads monthly use, TikTok leads ad audience size and time spent, and Facebook still sends most social traffic to websites. ChatGPT dominates AI chatbots and Touch ‘n Go leads e-wallets.

MeasureFigure (year)
Internet users in Malaysia35.4 million (end 2025)
Largest app ad audience: TikTok, adults 18+30.7 million (late 2025)
Most used app each month: WhatsApp90.7% of internet users (2024)
App with the most time spent: TikTok38h 49m a month (2024)
Facebook’s share of social traffic to websites77.3% (Sept 2026)
ChatGPT’s share of AI chatbot use81.46% (Sept 2026)
Android vs iOS share of mobile use55.23% vs 44.75% (Sept 2026)

Each figure is linked to its source in the sections below. Two things to keep in mind when you read them:

  • Ad audience is not the same as monthly users. Ad tools count accounts that can be reached, which can include duplicate and inactive profiles.
  • The survey data is from 2024. It is the latest free app-by-app breakdown, so treat it as a habit guide, not a 2026 count.

For the channels beyond the most used apps in Malaysia, see our digital marketing statistics for Malaysia.

Key takeaway: No single app wins on every measure. WhatsApp wins on reach, TikTok on attention and Facebook on website traffic, so your app plan should follow your goal, not one ranking.

Not sure which apps your customers actually use?

We match your budget to the apps and channels where your buyers spend their time. See our digital marketing services →


3. Which Apps Have the Most Users in Malaysia?

Quick Answer: By ad audience, TikTok is the largest app in Malaysia at 30.7 million users aged 18+ in late 2025. YouTube follows at 23.6 million, Facebook at 23.0 million and Instagram at 16.1 million. LinkedIn, Messenger, X, Reddit, Threads and Snapchat trail well behind, all under 10 million.

Ad Audience Size of Major Apps in Malaysia, Late 2025 (Millions)
Potential ad reach of major apps in Malaysia, late 2025, in millions.
AppAd audienceMillions (change vs 2024)
TikTok (18+ only)
30.7 (+7.4%)
YouTube
23.6 (−6.0%)
Facebook
23.0 (+2.4%)
Instagram
16.1 (+7.3%)
LinkedIn (registered members)
10.0 (+13.6%)
Messenger
9.60 (−11.1%)
X
4.81 (−9.6%)
Reddit
4.30 (+219%)
Threads
3.60 (not given)
Snapchat
1.69 (+15.4%)

Source: DataReportal Digital 2026: Malaysia (published November 2025), using each platform’s advertising tools. Figures are potential ad reach, not monthly active users. WhatsApp and Telegram do not publish ad reach, so they are not shown.

All figures come from DataReportal’s Digital 2026: Malaysia report. How to read them:

  • TikTok’s number is inflated. 30.7 million equals 114.8% of Malaysian adults, so duplicate and business accounts must be pushing it up. Our TikTok users in Malaysia report breaks it down by age.
  • YouTube’s drop is likely a data correction. DataReportal warns that falls in ad reach often reflect platform changes, not people leaving. See our YouTube users in Malaysia data.
  • Messaging apps are missing. WhatsApp and Telegram sell few or no ads, so they never appear in ad-reach rankings, even though they are among the most used apps in Malaysia.
Key takeaway: TikTok, YouTube and Facebook each reach over 20 million Malaysians you can advertise to. Treat these as the upper limit of your audience, then plan with smaller, realistic targeting.

4. Which Apps Have Over 8 Million Users, Per MCMC?

Quick Answer: MCMC requires social media and messaging apps with 8 million or more Malaysian users to be licensed. In December 2025 it named WhatsApp, Telegram, Facebook, Instagram, TikTok and YouTube as deemed registered from 1 January 2026. WeChat and TikTok were the first licensed in January 2025. X said it was below the threshold.

Apps Above and Below MCMC’s 8 Million User Line, 2025 to 2026
Licensing status of major apps under MCMC’s 8 million user threshold.
AppStatusDate
At or above 8 million Malaysian users
WeChatFirst app granted the class licence1 Jan 2025
TikTokLicensed second; also named in the 2026 list1 Jan 2025
WhatsAppNamed as deemed registeredFrom 1 Jan 2026
TelegramNamed as deemed registeredFrom 1 Jan 2026
FacebookNamed as deemed registeredFrom 1 Jan 2026
InstagramNamed as deemed registeredFrom 1 Jan 2026
YouTubeNamed as deemed registeredFrom 1 Jan 2026
Claimed below 8 million
XTold MCMC its user base was under the threshold; MCMC said it was reviewing the claimJan 2025

Sources: Bernama (15 December 2025) and Free Malaysia Today (1 January 2025), reporting MCMC statements. The list of deemed-registered platforms was given as “including” these six, so it may not be complete.

This is the closest thing Malaysia has to an official list of the most used apps. Bernama reported the six named platforms, and Free Malaysia Today reported the first licences and X’s position. What it tells marketers:

  • Telegram and WeChat are big. Both cross 8 million users, even though they rarely feature in ad plans. Our Telegram users in Malaysia report and WeChat marketing guide show how to use them.
  • X is a niche channel here. Its ad reach of 4.81 million fits its own claim of being under the line.
  • It confirms scale, not activity. The line counts users in Malaysia, so it proves an app is big but not how often people open it. The next two sections cover that.
Key takeaway: Seven apps are confirmed to have at least 8 million Malaysian users. If a channel is not on this list, plan it as a niche or test channel, not a mass-reach one.

5. Which App Do Malaysians Use Most Each Month?

Quick Answer: WhatsApp. In GWI data published in the 2024 Digital report, 90.7% of Malaysian internet users aged 16 to 64 used WhatsApp each month. Facebook followed at 84.9%, Instagram at 77% and TikTok at 68.8%. WhatsApp was also the favourite app, chosen by 26.8%, ahead of TikTok at 21.9%.

Monthly Use vs Favourite App, Malaysian Internet Users Aged 16 to 64 (2024)
Share using each app monthly and share naming it as favourite, Malaysia, 2024.
AppNavy = use monthly, red = favouriteMonthly / favourite
WhatsApp
90.7% / 26.8%
Facebook
84.9% / 18.8%
Instagram
77.0% / 14.0%
TikTok
68.8% / 21.9%

Source: GWI survey data in the Digital 2024 report (We Are Social and Meltwater), as summarised by Meltwater, May 2024. This is the latest app-by-app monthly use breakdown we could verify in a free, public source.

The figures come from Meltwater’s summary of the Digital 2024 Malaysia data. Three points matter for business owners:

  • WhatsApp is opened all day. The same data counts 852 WhatsApp sessions a month, about 28 a day by our calculation, against 368.4 for TikTok. Our WhatsApp users in Malaysia report covers business use.
  • Facebook is used widely but loved less. Over four in five use it monthly, but under one in five calls it their favourite.
  • TikTok punches above its reach. Fewer people used it than Instagram, yet more named it their favourite.

Search apps sit outside this social data. Our how Malaysians search online report covers Google, voice and image search habits.

Key takeaway: Malaysians may discover you on TikTok or Facebook, but they talk to you on WhatsApp. Every ad campaign should make it easy to start a WhatsApp chat.

6. Which Apps Do Malaysians Spend the Most Time On?

Quick Answer: TikTok and YouTube. In the 2024 data, Malaysian users spent 38 hours 49 minutes a month on TikTok and 35 hours 34 minutes on YouTube. That is more than double Facebook at 17 hours 20 minutes and WhatsApp at 16 hours 4 minutes. Instagram took 8 hours 46 minutes.

Average Time Spent per Month in Each App, Malaysia (2024)
Average monthly time per user in five major apps, Malaysia, 2024.
AppTime per monthPer month (about per day)
TikTok
38h 49m (77 min)
YouTube
35h 34m (70 min)
Facebook
17h 20m (34 min)
WhatsApp
16h 04m (32 min)
Instagram
8h 46m (17 min)

Source: Digital 2024 Malaysia data, as summarised by Meltwater (May 2024). Daily minutes are ZenWeb calculations (monthly minutes ÷ 30.4), rounded.

Among the most used apps in Malaysia, time spent shows where attention really goes, which matters more than reach for video ads. The same 2024 data splits smartphone time by type of app:

  • Entertainment apps: 39.8% of smartphone time, led by video.
  • Social media apps: 26.7%.
  • Gaming apps: 14.9%.
  • Shopping apps: 1.8%. Small in time, but this is where buying happens.

For newer figures, our screen time in Malaysia report has 2026 hours by medium, and our online video in Malaysia data covers streaming and short video. Audio apps get less time, as our podcast listeners in Malaysia report shows.

Key takeaway: Over an hour a day goes to TikTok and another hour to YouTube. If your ads have no video, you are missing the apps that hold the most Malaysian attention.

Want your video ads in front of the right Malaysians?

Our team runs YouTube campaigns that reach buyers while they watch and then follows up in search. Get help with your Google and YouTube Ads →


7. Popular Apps in Malaysia Beyond Social Media

Quick Answer: Payment, AI and shopping apps are now daily tools too. Ipsos found e-wallet use reached 81% of Malaysians paying cashless in 2026, with Touch ‘n Go dominant. ChatGPT held 81.46% of AI chatbot use in September 2026. On phones, Android leads iOS by about ten points.

The most used apps in Malaysia also include payment, AI and shopping tools. These decide where people pay, ask and shop:

App categoryLeader and latest figureSource
E-walletsTouch ‘n Go “remains the dominant e-wallet”; MAE is the leading challenger. E-wallet use reached 81% in 2026.Ipsos, August 2026
AI chatbotsChatGPT 81.46%, Gemini 13.56%, Perplexity 2.76% of chatbot useStatcounter, Sept 2026
Phone platformAndroid 55.23%, iOS 44.75% of mobile useStatcounter, Sept 2026

What to do with this:

  • Accept the wallets people already use. Our e-wallet usage in Malaysia report shows where these payments happen.
  • Plan for AI answers. Our ChatGPT users in Malaysia report tracks how fast AI tools are growing alongside Google.
  • Test on both phone systems. Nearly half of mobile use is on iPhone, so check ads and pages on both.
  • Remember navigation and shopping apps. Waze and marketplace apps carry ads at the moment of travel or purchase. See our Waze Ads cost guide and Shopee Ads guide.
Key takeaway: The apps people pay with and ask questions in now matter as much as the ones they scroll. Make sure your business shows up in all three: social, search and AI answers.

8. Which Apps Send the Most Visitors to Websites?

Quick Answer: Facebook, by a wide margin. In September 2026, Statcounter tracked 77.3% of social media traffic to websites in Malaysia coming from Facebook. YouTube followed at 12.71%, then Instagram at 3.22%, X at 2.61%, Pinterest at 2.13% and Reddit at 1.41%.

Statcounter’s social media stats measure which platforms send visits to the websites it tracks. That is a different question from which app is most used:

  • TikTok and WhatsApp keep people inside the app. They are among the most used apps in Malaysia, yet they barely show up as traffic sources.
  • Facebook still pushes clicks. Link posts and ads on Facebook are the main social route to your website.
  • YouTube is the second door. Video descriptions and ads with links send real visits.

For the sites those visitors end up on, see our most visited websites in Malaysia report. Some of them block ads, as our ad blocker usage in Malaysia data explains.

Key takeaway: Use TikTok and Instagram to be seen, and Facebook and YouTube to drive clicks. Then make sure your website converts the visitors they send.

9. What App Usage Data Means for Your Marketing

Quick Answer: Use the most used apps in Malaysia for different jobs. Video apps win attention, Facebook drives clicks, WhatsApp closes the conversation, and Google catches the search that follows. Build a plan that links them, then compare cost per lead by app and move budget each month.

The five-step approach we use with clients:

  1. Lead with video. TikTok and YouTube hold over an hour a day each, so build short vertical clips first. Our TikTok Ads guide for SMEs shows what works.
  2. Use Facebook and Instagram for clicks and retargeting. Facebook sends most social traffic to websites, which suits our Meta Ads services.
  3. Close on WhatsApp. Add click-to-WhatsApp buttons and ads so interest turns into a chat. Our WhatsApp marketing guide explains how.
  4. Catch the search that follows. People who see your ad often search your name next. Run Google Ads and SEO so you are found, and check our Google Year in Search Malaysia review for what people look up.
  5. Measure leads by app, not users. Track enquiries per channel in GA4 and shift budget to the apps that convert.

Creators drive much of the time spent in these apps. Our influencer marketing statistics for Malaysia show how brands are using them. Or let our digital marketing team build the full app mix for you.

Key takeaway: App rankings tell you where to show up. Your own lead data tells you where to stay. Review both every month and let results, not popularity, decide the budget.

10. Conclusion

Quick Answer: The most used apps in Malaysia are WhatsApp, Facebook, YouTube, TikTok and Instagram, with Telegram and WeChat also above 8 million users. WhatsApp leads monthly use, TikTok leads ad audience and time spent, and Facebook leads website traffic from social.

There is no single league table for the most used apps in Malaysia, and that is useful to know. Each app wins on a different measure, so each one has a different job in your marketing. Businesses that match the app to the job, and measure what converts, get more from the same budget. Our digital marketing services can turn this data into your plan.


11. Frequently Asked Questions

1. What is the most used app in Malaysia?

WhatsApp, by monthly use. GWI data in the 2024 Digital report found 90.7% of Malaysian internet users aged 16 to 64 used it each month, ahead of Facebook at 84.9%. TikTok has the largest ad audience, at 30.7 million adults in late 2025.

2. How many people use TikTok in Malaysia?

TikTok’s ad tools reached 30.7 million users aged 18 and above in late 2025, per DataReportal. That equals 114.8% of Malaysian adults, so the figure includes duplicate and business accounts and overstates real people.

3. Is WhatsApp more popular than Facebook in Malaysia?

Yes, on both monthly use and preference. In the 2024 data, 90.7% used WhatsApp monthly against 84.9% for Facebook, and 26.8% named WhatsApp their favourite against 18.8% for Facebook.

4. Which app do Malaysians spend the most time on?

TikTok, at 38 hours 49 minutes a month in the 2024 data, about 77 minutes a day. YouTube is close behind at 35 hours 34 minutes a month. Facebook and WhatsApp each take around half as much time.

5. Is there an official ranking of the top apps in Malaysia?

No public official ranking of the most used apps in Malaysia by monthly users exists. The closest is MCMC’s licensing list of platforms with 8 million or more Malaysian users: WhatsApp, Telegram, Facebook, Instagram, TikTok and YouTube, plus WeChat, which was licensed in January 2025.

Cite this page: ZenWeb (2026). Most Used Apps in Malaysia 2026: Top Apps by Monthly Users. https://zenweb.my/blog/most-used-apps-malaysia/

You may quote our data with this credit and a link. See our Terms of Use.

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