Case study
ZenWeb designed and built the CUTIE T-Shirt Printing website, a Chinese and Bahasa Malaysia site for a custom printing shop in Miri, Sarawak.
CUTIE T-Shirt Printing is a custom printing shop in Miri, Sarawak. It prints T-shirts and other apparel by sublimation, heat transfer and DTF (direct-to-film), which works on cotton, blends and nylon. The shop also prints mugs and caps, makes custom ink stamps, and produces indoor stickers for shop decoration, labels and branding.
Its customers range from one-off personal orders to company uniforms, event shirts, team wear and brand merchandise. The shop takes small orders as well as bulk runs. It can help with a simple layout from a reference image, and offers postage, courier or self-pickup.
They need uniforms or event shirts in volume and want to know which printing method suits the job. Each method has its own page explaining the process and the fabrics it works on.
Small groups often worry that a shop won't take a short run. The FAQ covers minimum orders, lead times, samples and delivery before they have to ask.
Someone printing a single mug, cap or stamp wants to see what is possible. The service cards and the gallery of finished work show the gift items next to the apparel.
Screenshots of the live site, taken October 2026.
The home page opens with a purple-tinted hero and a short promise of fast, durable, colourful prints. It then lists every service as a photo card, shows a strip of finished jobs, and closes with a FAQ and an enquiry form.
Each service has its own page. The DTF page explains how ink is printed onto film and pressed onto the garment, and which fabrics it suits. It then sets out the process from printing to the final peel.
The site runs in Chinese by default, with a Bahasa Malaysia version switched from the header. The BM home page carries the same service cards, FAQ and enquiry form, so Malay-speaking customers get the full picture.
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Most shirt and gift enquiries start on a phone. On mobile, the service cards stack into one column and the FAQ opens one answer at a time. The enquiry form and WhatsApp link stay close at hand.
A purple-tinted photo of a printer in the hero, with line sketches of caps and shirts on top. Each service card shows its process, such as a mug in a heat press.
Deep purple and near-black buttons on a clean white base, the same in both language versions.
Montserrat headings with short service descriptions that are quick to scan.
Print buyers often compare methods before they compare prices. Giving each method its own page lets them see which one suits cotton, nylon or a full-colour team jersey. The FAQ deals with the usual worries about small orders and lead times. The Chinese and BM versions let one shop speak to both of the language groups it serves in Miri.
Case study
Case study
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