Digital marketing agency for Malaysian spas, built for licensed centres and a near-me booking window.

Six rules every campaign is checked against

Six rules every campaign for a spa client is checked against before any ad, landing page, or social caption ships.

• Licence shown, not impliedYour council licence carries conditions on open-concept rooms, setback from schools and places of worship, operating hours, and six-monthly therapist health checks. We put that licence, and any Ministry of Tourism spa rating, on the site, the profile, and every ad landing page.
• No medical claims without approval"Cures back pain", "detoxes the liver", and "removes cellulite permanently" are medical claims. Advertising a health care service that way needs Medicine Advertisements Board approval and a displayed KKLIU number. We write about the experience and the relief customers report instead.
• Practitioner registration stays currentTraditional Malay, Chinese, and Indian medicine practitioners must be registered with the Traditional and Complementary Medicine Council under Act 775. We audit your credentials page quarterly, so your site never names a practitioner who has left.
• Service tax stated in the priceWellness and massage sit in the taxable group at 8% service tax once turnover passes RM 500,000 in a rolling 12 months, while facials and hairdressing were withdrawn from scope. An advertised RM 128 that becomes RM 138 at the counter costs you the review.
• Creative that reads clinical, never suggestiveThe imagery that trips a platform review also attracts the wrong enquiry. Therapists in uniform, rooms with the lights on, faces and hands rather than silhouettes, gender stated plainly. It filters your enquiries and keeps the ad account healthy.
• Packages and memberships stated honestlyExpiry, transferability, refund position, and what happens if a branch closes belong on the page, in the ad, and on the receipt. Under the Consumer Protection Act a vague package term is a dispute waiting at the Tribunal.