SiteGiant Price Malaysia: Plans and Fees for Online Sellers

1. How Much Does SiteGiant Cost in Malaysia?

Quick Answer: SiteGiant’s Webstore plans cost RM125–RM195 a month and its ERP plans RM184–RM498 a month at October 2026 promo prices, mostly billed yearly. Listed prices before promo were RM140–RM600 a month. Every plan has no setup fee and no transaction fee, but each caps your monthly orders, SKUs and staff accounts.

SiteGiant sells two main product lines. Webstore plans are for sellers who mainly want their own online shop. ERP plans are for sellers who run several marketplaces and need one place to manage orders and stock. The table below lists the prices shown on the official SiteGiant pricing page, checked in October 2026.

Two details matter more than the headline SiteGiant price:

• Yearly billing is paid upfront. “Billed yearly” means 12 months at once, so ERP Value costs about RM2,496 on day one.
• The lowest ERP rate needs two years. ERP Value Plus only reaches RM184 a month on a two-year term, a longer commitment than most small sellers expect.

SiteGiant also sells Retail point-of-sale plans for physical shops. Those showed prices from RM178 a month billed yearly, and the page notes that hardware is not included.

2. SiteGiant Webstore vs ERP: Which Plan Do You Need?

Quick Answer: Choose a Webstore plan if your own website is the main sales channel and marketplaces are secondary. Choose an ERP plan if most orders come from Shopee, Lazada or TikTok Shop and you need stock synced across them. ERP plans add payment reconciliation, marketplace profit reports and return management.

The plan names hide a simple split. Here is how the tiers line up with typical Malaysian sellers:

• Webstore Mini (RM125/mo). A new brand with one staff member and only its own website. It covers the built-in webstore, but no marketplace integrations.
• Webstore Basic and Pro (RM175–RM195/mo). A website-first seller adding a few marketplaces. Basic allows 4 channel integrations; Pro allows 5 and adds Shopify and WooCommerce connections.
• ERP Value (RM208/mo). A marketplace seller with 5 channels and a growing order count who needs stock sync, bulk listing copy and shipping labels.
• ERP Value Plus and Premium (RM184–RM498/mo). Larger sellers who also sell through chat apps, Instagram or several warehouses.

Pro is only RM20 a month more than Basic yet doubles the order and SKU limits. That is usually the better buy if you expect growth within the year. If you already run a WooCommerce store with its own running costs, an ERP plan can connect to it instead of replacing it.

Chat selling is a separate decision. Many sellers close orders on WhatsApp or Instagram, and a dedicated tool may suit them better. Compare WhatsApp team inbox plans or ManyChat’s Instagram automation pricing before paying for a higher ERP tier only for its chat channels.

3. What Does SiteGiant Really Cost per Order?

Quick Answer: If you use only 20% of your plan’s order cap, SiteGiant costs about RM8 to RM42 per 100 orders, depending on the plan. Bigger plans are cheaper per order only when you actually fill them. A seller on ERP Premium with 1,000 orders a month pays far more per order than the table suggests.

Most sellers never reach their order cap, so the headline SiteGiant price says little about cost per order. We modelled a realistic case: each plan’s monthly fee divided by 20% of its order limit. This shows how much of the subscription each 100 orders carries.

The lesson cuts both ways. A small seller on Webstore Mini still pays well under RM1 per order in subscription, which is cheap next to marketplace commissions. But upgrading early “for the lower per-order rate” only works once your volume is real.

For context, the platform fee is small next to what Shopee and Lazada take from each sale. Our breakdown of Shopee and Lazada seller fees shows why those commissions, not the software, decide your margin.

4. What Is Not Included in the SiteGiant Price?

Quick Answer: The SiteGiant price covers the software only. You still pay payment gateway fees on webstore orders, marketplace commissions, a domain, POS hardware for retail plans, and the work of loading products, writing descriptions, taking photos and running ads. For most sellers these extras cost more than the subscription in year one.

“No transaction fee” means SiteGiant takes no cut of your sales. It does not mean selling is free. These are the costs that sit outside the plan:

• Payment gateway fees. Webstore orders go through a gateway such as Fiuu, Stripe or SenangPay, which charges its own fee per payment.
• Product upload. Loading hundreds of SKUs with variations takes days. See our guide to product upload service rates per item.
• Product copy. Marketplace-copied descriptions hurt your own store’s SEO. Budget for product description writing per item, or draft them with a ChatGPT Plus plan and edit by hand.
• Product feeds and ads. A webstore needs traffic. Product feed management for Google Shopping and Meta and Meta catalogue ads budgets are separate line items.
• Live selling. If you sell on TikTok or Shopee Live, live host hourly rates can exceed your whole software bill.
• Domain, hardware and SST. A custom domain, retail POS hardware and any SST charged on the invoice all add to the total.

The table below puts these together for three typical seller profiles. It is an illustrative year-one budget, not a quote.

5. Red Flags in a SiteGiant Quote or Promo

Quick Answer: Watch for promo prices tied to long terms, “setup fees” from resellers when SiteGiant itself charges none, and bundles that lump software with unclear services. Confirm the billing term, the renewal price, the 14-day refund window and exactly what any third-party setup fee covers before you pay.

The SiteGiant price list itself is transparent, but sellers often buy through a promo campaign or a third party. Check for these:

• Renewal at the listed price. Promo rates are campaign offers. Ask in writing what you will pay when the term ends; ERP Value lists at RM376 a month against a RM208 promo.
• “Setup fee” from a middleman. SiteGiant’s FAQ says there is no setup fee. If someone charges one, it should be for labour such as product upload or design, and the quote should list it.
• Bundles with vague extras. “Free social media setup” or “marketing package” lines need a scope. Compare against typical one-time social media setup fees.
• Order or SKU caps you will hit. A seller planning a big 11.11 sale should check the monthly order limit before the campaign, not after.
• Refund window ignored. SiteGiant’s FAQ offers a money-back guarantee if you cancel within the first 14 days. Use those days to test real orders.

One more check: is SiteGiant the right tool at all? If you also plan to sell online courses, a store platform is the wrong fit; our guide to LMS development cost covers that route. F&B outlets taking delivery orders may be better served by a direct online ordering system.

6. SiteGiant vs Shopify vs WooCommerce: Monthly Cost Compared

Quick Answer: Shopify Basic is cheaper per month than SiteGiant Webstore Mini, at about RM78 on yearly billing, but adds a 2% fee when you use a third-party payment provider. WooCommerce is free software plus hosting. SiteGiant costs more upfront but bundles Malaysian marketplace integrations that the others need add-ons for.

A fair comparison looks at the entry plan, the fee on each sale and what local selling needs. Shopify prices below come from the Shopify Malaysia pricing page, checked in October 2026 and converted at an approximate rate of RM4.10 per US$1.

On a RM100,000 year of webstore sales, Shopify Basic’s 2% third-party fee adds about RM2,000, which wipes out its lower monthly price. For a deeper platform comparison, read EasyStore vs Shopify for Malaysian sellers.

7. Set Up SiteGiant Yourself or Hire Help?

Quick Answer: DIY setup costs only your time and suits sellers with under 100 products. A freelancer typically charges RM800–RM3,000 for theme setup and product loading. An agency charges RM3,000–RM10,000 or more when the job includes design, tracking, content and a launch campaign. Choose by how much revenue the webstore must earn.

SiteGiant’s drag-and-drop builder is genuinely easy, so the setup itself is rarely the problem. The hard part is everything that makes a store sell: product pages that convert, Google and Meta tracking, and a plan to bring traffic away from the marketplaces. Our guide on whether to push sales on Shopee or your own website shows why that last step decides your margin.

8. When Should ZenWeb Handle Your Online Store?

Quick Answer: Bring ZenWeb in when your own store needs to earn real revenue, not just exist. We plan the platform choice with you, design the store, set up tracking and run the Google and Meta campaigns that send buyers to it, so one team is answerable for the result.

It makes sense to hand the project to us when:

• You want one clear budget. Our web design pricing page explains how we quote store builds, including content and launch work.
• You are not sure SiteGiant is the right platform. We are not tied to one platform, so we can tell you when WooCommerce or a hosted builder fits better.
• You plan to run ads to the store. We build the product feed, tracking and landing pages together, so paid clicks reach a fast checkout. Read more on building an e-commerce website that sells.

9. Conclusion

Quick Answer: The SiteGiant price in Malaysia runs from RM125 to RM498 a month at October 2026 promo rates, with no setup or transaction fee. Your true cost depends on the billing term, renewal price and the content, gateway and marketing costs that sit outside the plan.

SiteGiant is good value for Malaysian sellers who need marketplaces and a webstore in one place. Choose the plan by where your orders come from, read the term before you pay, and budget for product content and traffic from day one. When you are ready to turn the store into a real sales channel, our team can help you plan it properly.

10. Frequently Asked Questions

1. How much is SiteGiant per month in Malaysia?

In October 2026, SiteGiant Webstore plans cost RM125–RM195 a month and ERP plans RM184–RM498 a month at promo prices, mostly billed yearly. Listed prices before promo ran from RM140 to RM600 a month. Check the official pricing page, as campaign prices change.

2. Does SiteGiant charge a setup or transaction fee?

No. SiteGiant states there is no setup fee and no transaction fee on its plans. You still pay your payment gateway’s fee on webstore orders and the marketplace’s own commission on Shopee, Lazada or TikTok Shop sales.

3. Can I pay SiteGiant monthly?

The promo prices shown in October 2026 were billed yearly, and ERP Value Plus required a two-year subscription for its lowest rate. That means paying the full term upfront. Ask SiteGiant’s sales team if a shorter term is available for your plan.

4. Can I get a refund if SiteGiant does not suit me?

SiteGiant’s FAQ says you can cancel within the first 14 days with a money-back guarantee. Use that window to load real products, connect your marketplaces and process test orders before you commit.

5. Is SiteGiant cheaper than Shopify?

Not on the entry plan. Shopify Basic costs about RM78 a month on yearly billing against RM125 for SiteGiant Webstore Mini. But Shopify adds a 2% fee with third-party payment providers, and SiteGiant’s ERP plans include Shopee and Lazada sync that Shopify needs apps for.