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Case study · Web design

Artisan Cravings website: a WhatsApp-led catalogue for a cereal and snack supplier

ZenWeb designed and built the Artisan Cravings Foodstuff website, a product catalogue for a Batu Pahat supplier of breakfast cereals and crunchy snacks.

The Artisan Cravings Foodstuff website on a laptop and a phone, designed by ZenWeb
ServicesWeb design
IndustryFood manufacturing and supply
LocationBatu Pahat, Johor
LanguagesEnglish
01

About Artisan Cravings Foodstuff

Artisan Cravings Foodstuff is a cereal and snack supplier in Batu Pahat, Johor. It produces and packs retail-ready breakfast cereals and crunchy snacks, from coco crunch and cocoa balls to strawberry stars, cornflakes, bubble rice and rice cookies. Its customers range from grocery stores and mini markets to resellers and trade partners across Malaysia.

The company also takes smaller orders for parties, festive hampers and corporate gifts. It runs no online checkout or payment gateway. Every enquiry, quotation and order goes through WhatsApp, so buyers can check flavours, pack styles and stock before they commit to an order.

Based in
Batu Pahat, Johor
Offers
Breakfast cereals, crunch and crispies, packed for retail
Product series
Cocoa, fruity, cornflakes, rice and crispy, cookies and rings
Customers
Retailers, mini markets, resellers, event and gift buyers
Certifications shown
Halal (JAKIM), MeSTI, HACCP
Website
English
02

Who the website is for

Shops and mini markets

They need a steady cereal supplier and want to see the range before they call. The home page shows the product families, the certifications and an order button in the first screen.

Resellers and bulk buyers

They want a quotation for a set quantity. The FAQ explains the bulk process, and each product carries its own WhatsApp button to start that conversation.

Party, hamper and gift buyers

They are choosing flavours for an event or a festive hamper. The About page lists who the range suits, and the catalogue offers a recommendation request for anyone unsure.

03

Page-by-page tour

Screenshots of the live site, taken October 2026.

artisancravingsfoodstuff.com
Home page of the Artisan Cravings Foodstuff website
Home page

Cereal photos, certifications and an order button up front

The home page opens with the brand's cereals and an Order via WhatsApp button. It then introduces the supplier, shows its food safety certifications, previews the catalogue and explains why retailers can rely on the supply.

  • Hero with Order via WhatsApp and View Products buttons
  • Halal, MeSTI and HACCP badges
  • Three reasons to choose the supplier: quality, supply, variety
artisancravingsfoodstuff.com/products.html
Our Products of the Artisan Cravings Foodstuff website
Our Products

The whole range, sorted into five series

The catalogue groups every product into cocoa, fruity, cornflakes, rice and crispy, and cookies and rings, with filter tabs at the top. Each product has a photo, a one-line description and its own WhatsApp button.

  • Filter tabs for each product series
  • Photo and short description for every item
  • A WhatsApp message that already names the product
artisancravingsfoodstuff.com/about.html
About Us of the Artisan Cravings Foodstuff website
About Us

Who the snacks are for and how ordering works

The About page explains the four snack families and the kinds of order the company takes, from personal packs to bulk supply. It then sets out the ordering approach in four steps, ending with a quotation before anyone pays.

  • Four snack families with their products listed
  • Six order types, from party packs to retail supply
  • A four-step WhatsApp ordering process
artisancravingsfoodstuff.com/faq.html
FAQ of the Artisan Cravings Foodstuff website
FAQ

Ordering, bulk and delivery questions answered

The FAQ splits questions into ordering, product, bulk order, and payment and delivery. It makes clear there is no payment gateway, so buyers know to expect a WhatsApp conversation instead of a cart.

  • Four question categories with jump links
  • Plain answers on bulk orders and quotations
  • A WhatsApp button for anything not covered
04

Features built in

  • WhatsApp on every productEach product button opens WhatsApp with a message that already names that item.
  • Filterable catalogueTabs sort the range into cocoa, fruity, cornflakes, rice and crispy, and cookies and rings.
  • Product detail pagesEvery cereal links through to its own page with its photo and description.
  • Certifications on showHalal, MeSTI and HACCP badges sit on the home page for trade buyers to check.
  • FAQ by topicOrdering, product, bulk and delivery questions are grouped so buyers find answers fast.
  • Floating WhatsApp buttonA WhatsApp button stays on screen on every page, ready when the buyer is.
Mobile view

Made for phones as well

Trade buyers often check stock on the go. On a phone, the menu folds into a hamburger, product cards stack in one column and the floating WhatsApp button stays within thumb reach.

Artisan Cravings Foodstuff website on a phone
Artisan Cravings Foodstuff website on a phone
05

Design choices

Photography

Close-up product shots of each cereal, so buyers can see the shape and colour of every piece.

Colour

Cocoa brown, caramel and cream, taken from the products themselves, with WhatsApp green for the order buttons.

Type

Playfair Display serif headlines paired with a clean sans-serif body for an artisan, bakery-shop feel.

Why we built it this way

Cereal buyers rarely order from a cart. A shop owner wants to ask about pack sizes, a hamper maker wants a recommendation, and a reseller wants a quote. So the site works as a clear catalogue that hands every product straight to WhatsApp. The certifications sit up front because trade buyers check them before they stock a supplier.

06

More work like this

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