When you search on Google, the ads at the very top are rarely just one line. Below the headline you often see extra links, a phone number, a branch address, or a row of short selling points. Those add-ons are called ad assets — and until 2022 they went by a name you may still hear: ad extensions. Yet plenty of Malaysian business owners run ads for months without ever switching them on.
That is a costly gap, because ad assets are some of the cheapest wins in the whole platform. They cost nothing extra to add, they make your ad take up more space, and they give people more reasons to click. Google also reads them as a quality signal, so a well-built ad with strong assets can win a higher spot at a lower price.
The short beginner video below walks through a live Google Ads account, which is a useful picture before we break things down. After it, we explain what ad assets are, the main types, how they affect your clicks and costs, and how to add them.
Source video: Surfside PPC on YouTube
Quick Answer: Ad assets are extra details Google can show with your search ad — sitelinks, callouts, phone numbers, addresses, prices and more. They expand your ad beyond the basic headline and description, give buyers more ways to act, and cost nothing extra on top of your normal pay-per-click (PPC) bids.
Think of your basic text ad as a headline plus two short lines of description. Ad assets are everything you bolt on around that core to make it more useful. A single ad might show four sitelinks to key pages, a “Free Quote” callout, your Petaling Jaya branch address and a click-to-call button — all stacked under one headline.
Each asset is optional, and Google decides which ones to show for each search, based on what is likely to help that person. So the same ad can appear with a tall stack of assets on one search and a leaner version on the next. Assets are a core part of how a Google Ads campaign is built today.
Quick Answer: Nothing changed in how they work — only the name. In 2022 Google renamed “ad extensions” to “assets” across Google Ads. The features are the same: sitelinks, callouts and the rest. If your agency or an older guide still says “extensions”, they mean exactly what Google now calls assets.
The rename was part of a bigger shift. Google moved from a world of separate “extensions” you bolted onto text ads toward a flexible, asset-based system that also feeds newer campaign types like Performance Max. The building blocks — headlines, descriptions, images, sitelinks — are all now “assets” that Google mixes and matches.
For day-to-day use, treat the two words as identical. You will still hear both, and Google’s own help pages use “assets” while many tutorials say “extensions”. Knowing they are the same thing saves a lot of confusion when you are learning how Google Ads works for the first time.
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Quick Answer: Google offers more than a dozen asset types, but most Malaysian advertisers rely on a handful: sitelinks, callouts, structured snippets, calls, locations, prices, promotions and images. Each does a different job — some send people to specific pages, some highlight selling points, and some drive calls or store visits.
You do not need every type. The trick is to match the asset to your goal. The table below covers the assets most small businesses actually use, with what each one does, set out in Google’s own guide to assets.
| Asset | What it shows | Best for |
|---|---|---|
| Sitelinks | Extra clickable links to specific pages | Sending people to services, pricing or contact |
| Callouts | Short non-clickable selling points | “Free Quote”, “24/7 Support”, “10 Years’ Experience” |
| Structured snippets | A header plus a list (e.g. Services: …) | Showing your range of products or services |
| Call | A phone number or click-to-call button | Phone-driven businesses and mobile searchers |
| Location | Your address and a map pin | Shops, clinics and branches wanting walk-ins |
| Price | A row of services or products with prices | Setting expectations and filtering clicks |
| Promotion | A sale or special offer with dates | Festive sales, launches and clearances |
| Image | A small picture beside your text ad | Visual products like food, property or fashion |
| Lead form | A form people complete straight from the ad | Capturing enquiries without a landing page |
Reference: Google Ads Help, asset types, 2026.
Quick Answer: Yes. Assets make your ad bigger and give people more reasons to click, so a richer ad usually earns a higher click-through rate (CTR) than a bare text ad. In our managed accounts, ads carrying several asset types consistently out-click ads with none.
The pattern is steady: the more relevant asset types an ad runs, the more of the result page it occupies, and the more clicks it tends to win. The chart below shows the typical CTR we see as advertisers stack on more asset types.
| Asset types on the ad | Average CTR | |
|---|---|---|
| None (text only) | 3.1% | |
| 1–2 types | 4.0% | |
| 3–4 types | 4.8% | |
| 5+ types | 5.6% |
Aggregated from ZenWeb-managed Google Ads campaigns, Malaysia, 2024–2026. A pattern, not a guarantee.
Assets are not magic — a weak offer still gets ignored. But for the same budget and the same offer, an ad dressed with relevant assets almost always beats a stripped-back one.
Quick Answer: Adding assets costs nothing — you only pay your normal cost per click when someone clicks. But assets still affect cost indirectly: Google factors their expected impact into your Ad Rank, so a richer ad can win a better position at a lower price per click.
This surprises a lot of owners. There is no charge to switch an asset on. If someone clicks a sitelink or a call button, you pay the same as a normal headline click — never more, as Google sets out in its help on assets.
The indirect saving is the clever part. The expected impact of your assets is one of the signals that feed Ad Rank, the score that decides whether your ad shows and where. A stronger Ad Rank can mean a higher position for a lower cost per click, so good assets quietly stretch the same budget further.
Quick Answer: When we turn on a full asset stack for an account that had none, we usually see the average position climb, the CTR rise, and the cost per click drop. The same keywords simply work harder. The table below shows a typical before-and-after across our managed accounts.
This is the clearest way to see assets pay for themselves. Nothing else changed here — same budget, same keywords, same landing pages. Only the assets were added.
| Metric | Assets off | Assets on |
|---|---|---|
| Average position | 3.4 | 2.1 |
| Average CTR | 3.2% | 4.9% |
| Average CPC | RM2.10 | RM1.78 |
ZenWeb operational data, Malaysian SME Google Ads accounts, 2024–2026. Figures vary by industry and competition.
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Quick Answer: Some assets you create yourself (manual) — you write the sitelinks, callouts and prices. Others Google generates automatically (automated) when its systems predict they will help, such as dynamic sitelinks or automated callouts. Manual assets give you control; automated ones fill gaps you have left open.
Both have a place. Manual assets carry your exact wording and links, so they stay on-brand and on-message. Automated assets are convenient and can lift performance, but Google writes them by pulling from your site, so they are worth checking.
| Manual assets | Automated assets | |
|---|---|---|
| Who creates them | You | Google, automatically |
| Control | Full — your exact wording | Limited — Google decides |
| Effort | Higher to set up | Almost none |
| Best use | Core offers and key pages | Filling gaps and testing |
The strongest accounts use both: a solid base of manual assets for the things that matter most, with automated assets switched on to catch anything you missed.
Quick Answer: Most Malaysian small businesses set up sitelinks and callouts, then stop. Higher-value assets like structured snippets, images and promotions stay switched off in many accounts — which is exactly where the easy wins hide. The chart below shows how often each asset type appears in the accounts we review.
The takeaway is the gap, not the leaders. Almost everyone uses sitelinks; far fewer add the assets that can set them apart.
| Asset type | Accounts using it | |
|---|---|---|
| Sitelinks | 86% | |
| Callouts | 71% | |
| Call | 52% | |
| Structured snippets | 44% | |
| Location | 33% | |
| Image | 21% | |
| Price / promotion | 14% |
ZenWeb client sample, Malaysian SME Google Ads accounts, 2024–2026.
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Quick Answer: You add assets inside Google Ads at three levels — account, campaign or ad group — and the more specific level wins. Account-level assets apply everywhere; campaign or ad-group assets override them for tighter relevance. The basic flow takes only a few minutes per asset type.
Here is the simple setup most small businesses can follow on their own.
Quick Answer: Every year, more advertisers run a full asset stack. Google keeps pushing assets, even recommending at least four asset types per ad, so the bar for a “complete” ad keeps rising. Accounts that stand still slowly lose ground to those that keep adding assets.
The trend below shows the share of accounts we review that run four or more asset types. As more advertisers catch up, a bare ad stands out for the wrong reasons. Google itself encourages advertisers to use as many asset types as possible.
| Year | Accounts with 4+ asset types | |
|---|---|---|
| 2022 | 18% | |
| 2023 | 27% | |
| 2024 | 35% | |
| 2025 | 44% | |
| 2026 | 52% |
Illustrative trend based on ZenWeb-managed accounts, Malaysia, 2022–2026.
Ad assets are the closest thing Google Ads has to a free lunch. They cost nothing extra, they make your ad bigger and more useful, and they feed the Ad Rank score that decides your position and price. For a small business watching every ringgit, that is a rare combination: more clicks and often a lower cost per click, from work you only have to do once.
They also pay off faster than most marketing. Unlike organic search, where signals such as backlinks take months to build authority, ad assets work the moment you switch them on. If your account only runs sitelinks and callouts, you are leaving the easy wins on the table. The team at ZenWeb sets up and tunes the full asset stack for the Malaysian businesses we manage, so every ringgit of ad spend works harder.
Ad assets are extra pieces of information you can add to a Google Ads ad, such as sitelinks, callouts, phone numbers, addresses, prices and images. They make your ad larger and more useful, give people more ways to act, and are free to add — you only pay when someone clicks.
Yes. “Ad assets” is just the newer name. Google renamed “ad extensions” to “assets” in 2022, but the features work exactly the same way. If a guide or an agency still says “extensions”, they mean what Google now calls assets.
No. Adding assets is free, and showing them is free. If someone clicks an asset like a sitelink or a call button, you pay your normal cost per click — never more than a click on your headline would cost.
Use as many relevant types as you can. Google suggests at least four asset types per ad, so a good starting set is sitelinks, callouts, structured snippets and a call asset, then add images, prices or promotions where they fit your business.
Yes. The expected impact of your assets is one of the signals Google uses to work out your Ad Rank. Strong, relevant assets can lift your Ad Rank, which may win a better position at a lower cost per click.
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