A home appliance seller in Puchong put his entire RM 4,000 monthly ad budget into Shopee because “that is where everyone shops”. Six months later his blended cost per order sat at RM 61 on products averaging RM 480. He had never switched on a single Lazada campaign.
When we moved 60% of that budget across, his cost per order fell to RM 44 within two billing cycles. Nothing about his listings changed. He had simply been paying Shopee’s auction prices to reach shoppers who were not really in the market for a RM 480 appliance.
ZenWeb is a Google Partner agency managing campaigns for 500+ Malaysian businesses, and marketplace ads sit inside our wider digital marketing service rather than being run in isolation. This guide compares Lazada and Shopee ads on the numbers that actually decide the split: cost per click by category, conversion by price band, what a fixed budget returns at different ratios, and how mega-sale weeks change the maths. The video below walks through Shopee’s ad tools first, since that is where most Malaysian sellers begin.
Source video: Using Advertising Tools on Shopee on YouTube
Quick Answer: Both sell placement above organic listings on a cost-per-click auction. Shopee’s toolset is search-led and simple. Lazada’s Sponsored Solutions splits into search, discovery and an affiliate product that only charges on sales, which gives sellers more ways to buy the same shelf space.
On the surface the two systems look identical. You pick products, pick keywords, set a daily budget, and pay when someone clicks. The differences show up once you look at what each platform lets you buy.
We cover the mechanics of each platform separately in our guides to running Shopee Ads in Malaysia and advertising on Lazada Malaysia. This article is about choosing between them.
Quick Answer: Shopee’s larger audience is priced into its click cost. You are not buying an audience, you are buying a position in an auction, and the platform with more shoppers also has more sellers bidding for them. Traffic share tells you nothing about what a click will cost you.
Almost every comparison online opens with the same argument: Shopee has more visitors, so spend there. Shopee has indeed been the most-clicked e-commerce site in Malaysia, with Lazada in second place. That fact is true and almost useless for budgeting.
Auctions price scarcity, not size. A category with 900 sellers chasing 90,000 shoppers is more expensive than one with 200 sellers chasing 40,000. The seller only feels the ratio, never the headline number. This is the same reason a smaller channel can outperform a bigger one, which we explain in our comparison of Google Ads and Meta Ads for Malaysian SMEs.
Bigger platform, higher bid floor. The traffic advantage belongs to the marketplace, not to you.
The context is worth keeping in view: Malaysian e-commerce income reached RM 1.29 trillion in 2024, up 8.8% year on year, per the Department of Statistics Malaysia. Both marketplaces are growing. Neither is running out of buyers. The question is which one sells you a buyer cheaply for the specific thing you stock.
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Quick Answer: Across Malaysian accounts we manage, Lazada clicks run roughly 15% to 25% cheaper than Shopee clicks in every major category. Return on ad spend does not follow the same pattern, so the cheaper click only wins in some categories.
| Category | Shopee CPC | Lazada CPC | Shopee ROAS | Lazada ROAS |
|---|---|---|---|---|
| Fashion and accessories | RM 0.42 | RM 0.31 | 4.1x | 3.4x |
| Health and beauty | RM 0.55 | RM 0.44 | 3.6x | 3.9x |
| Home and living | RM 0.38 | RM 0.29 | 4.4x | 3.7x |
| Electronics and gadgets | RM 0.61 | RM 0.52 | 2.9x | 4.2x |
| Baby and toys | RM 0.35 | RM 0.27 | 4.6x | 3.5x |
Source: aggregated from ZenWeb-managed campaigns, Malaysia, 2024–2026.
Electronics is the row that changes decisions. Shopee’s clicks are the most expensive on the table and its return is the weakest, because gadget shoppers on Shopee compare prices hard and buy the cheapest listing. On Lazada the same click costs less and converts more often at a higher price. Everything under RM 100 tells the opposite story.
Quick Answer: The crossover sits near RM 150. Below it, Shopee converts ad clicks noticeably better. Above it, Lazada converts better and carries a higher average order value, so the same click buys more revenue.
| Price band | Shopee conversion | Lazada conversion | Shopee AOV | Lazada AOV |
|---|---|---|---|---|
| Under RM 50 | 3.8% | 2.4% | RM 32 | RM 35 |
| RM 50 to RM 150 | 2.9% | 2.6% | RM 88 | RM 96 |
| RM 150 to RM 400 | 1.7% | 2.1% | RM 232 | RM 268 |
| RM 400 to RM 1,000 | 0.9% | 1.5% | RM 610 | RM 690 |
| Above RM 1,000 | 0.5% | 1.1% | RM 1,640 | RM 1,880 |
Source: ZenWeb operational data, Malaysian marketplace accounts under management, 2024–2026.
Above RM 1,000 the gap is more than double, and the order is worth RM 240 more when it lands. That is the whole argument for testing Lazada on your premium lines even if most of your volume sits elsewhere. If your product pages are converting badly on both, the fix is on the listing, not the bid, and our guide to e-commerce conversion rates covers what to change first.
Quick Answer: For a catalogue with a median item price under RM 150, a 70/30 split favouring Shopee returns more than putting everything into either platform. The all-in positions on both ends of the table are the two worst outcomes.
| Split (Shopee / Lazada) | Relative revenue | Monthly ad revenue |
|---|---|---|
| 100% / 0% | RM 11,400 | |
| 70% / 30% | RM 12,900 | |
| 50% / 50% | RM 12,100 | |
| 30% / 70% | RM 10,800 | |
| 0% / 100% | RM 9,300 |
Source: aggregated from ZenWeb-managed campaigns, Malaysia, 2024–2026.
The reason a split beats a single platform is boring but reliable. Spend concentrated on one marketplace keeps buying more expensive clicks in the same auction, while the first ringgit on the second platform buys the cheapest clicks available there. Diversifying skims the cheap top of a second auction instead of paying the expensive bottom of the first.
Flip the median item price above RM 150 and the winning row moves to 30/70. The shape of the table stays the same; only the peak moves. For a refresher on judging any of these numbers, see our explainer on what counts as a good return on ad spend.
Quick Answer: Both platforms get more expensive during double-date sales, but Shopee spikes harder. On 11.11 the median Shopee click has cost us roughly twice a normal trading day, while Lazada runs closer to 1.8 times.
| Trading window | Shopee CPC index | Lazada CPC index |
|---|---|---|
| Normal trading day | 100 | 100 |
| 9.9 sale | 178 | 149 |
| 10.10 sale | 165 | 141 |
| 11.11 sale | 214 | 183 |
| 12.12 sale | 196 | 170 |
| Week after a mega sale | 88 | 92 |
Source: ZenWeb operational data, Malaysian marketplace accounts under management, 2024–2026.
Two practical readings come out of this table. Sale days still pay because conversion rates rise alongside the cost, but the margin is thinner than sellers assume. And the quiet week afterwards is the cheapest inventory of the quarter, which is when we push budget into restocking basket-fillers rather than switching campaigns off.
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Quick Answer: Both dashboards report the sales their own ads influenced, using their own attribution windows. Neither can see the other. Comparing the two ROAS figures directly is comparing two different measurements that happen to share a name.
This is where most seller comparisons quietly break. The blind spots worth naming:
The practical fix is to judge both platforms against one shared number you control: total marketplace revenue divided by total marketplace ad spend, read monthly. It is cruder than either dashboard and far harder to fool.
Quick Answer: Advertise a short list on both, not your whole catalogue. Ten to fifteen products carry most of the revenue in a typical Malaysian shop, and mirroring only those keeps the weekly management job to about an hour per platform.
Choosing what to stock and where to list it comes first, and our explainer on selling on your own store versus a marketplace sets out the trade-offs.
Quick Answer: When both platforms sit below your break-even return after commissions, more budget will not rescue the maths. At that point the answer is a different channel, a different margin, or a direct store, not a higher bid.
Marketplace ads have a ceiling. You pay platform commission, then you pay to be found on the platform you already pay commission to. Once your effective margin cannot absorb both, the sensible move is to buy attention somewhere cheaper and send it to a listing or a store you control.
Malaysian sellers commonly test these alternatives next:
Quick Answer: Lazada vs Shopee ads is a split decision, not a choice. Lead with Shopee under RM 150 and Lazada above it, keep at least 20% on the second platform, and judge both against one blended cost per order you calculate yourself.
The sellers who get this right are rarely the ones with the biggest budgets. They are the ones who know their median item price, their real margin after commission, and their blended cost per order across both marketplaces. With those three numbers, the split becomes arithmetic instead of opinion.
Start where your catalogue points, move budget in small monthly steps, and never let either platform’s dashboard make the decision on its own.
Lazada clicks are generally cheaper, running roughly 15% to 25% below Shopee in the categories we manage. Cheaper clicks do not always mean cheaper orders, though. Below RM 150 Shopee usually converts well enough to end up cheaper per order despite the higher click price.
RM 1,000 to RM 1,500 a month split across both platforms is enough to read the data on a short hero product list. Anything below RM 500 tends to produce too few clicks to tell a real result from noise inside a fortnight.
No. Advertise the ten to fifteen products that already carry most of your revenue. Spreading a fixed budget across hundreds of listings starves every campaign of the volume it needs to optimise, on either platform.
The images and specifications can be shared, but titles should be written separately because shoppers search differently on each platform. Getting the wording right also helps your organic ranking, which we cover in our guide to e-commerce SEO in Malaysia.
Usually yes, because conversion rates rise at the same time. The mistake is spending the whole month’s budget on the sale day itself and pausing afterwards, when clicks are at their cheapest of the quarter.
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